Yes. It is essential that you book your swimming lessons in advance, as spaces are limited and demand is high. We recommend securing your place as early as possible to avoid disappointment.

To view available lessons, manage your bookings and track your child's progress, please log in to HomePortal.

Please bring suitable swimwear for each lesson.

When you first enrol in Swim School, you will receive a Swimming Lesson bag which includes a pair of goggles and a swim hat, although you are welcome to supply your own if preferred.

For younger swimmers, please bring any approved swim aids or armbands that may be required, particularly for supporting confidence in the water.

Don't forget to bring a towel and any toiletries you may need after your lesson.

Please use the Fitness Pool changing rooms for Child Only lessons.

Our changing areas provide a range of individual and family cubicles within our communal changing facilities to help make your visit as comfortable as possible.

To help keep our facilities clean, please wear the blue shoe covers provided when entering the changing rooms with outdoor footwear. If you are attending with a young child, please use the designated nappy bins provided.

Please do not use the dry changing rooms for swimming lessons, as these areas are not designed for wet changing and are intended for use by other facility customers.

Thank you for helping us maintain a clean, safe and welcoming environment for all visitors.

Swimming lessons do not take place during scheduled holiday breaks. Details of upcoming breaks can be found on our Swim School Holiday Breaks page.

Swimming lesson Direct Debit payment plans have already been adjusted to reflect all scheduled holiday breaks throughout the year. Direct Debits are calculated based on the annual cost of 40 swimming lessons and are spread evenly across 12 monthly payments. This means that holiday breaks are automatically taken into account, helping to keep your monthly payments consistent throughout the year.

Your lessons will automatically resume following each scheduled holiday break.

Yes. Spectator areas are available around all our pools, allowing you to watch your child's lesson comfortably.

For safety and accessibility, we kindly ask that buggies are left in the designated buggy parking areas and secured where possible. Priority seating is also available adjacent to the Teaching Pool for expectant mothers and customers with mobility needs.

Yes. You must remain on our premises at all times during your child's lesson.

This is so that you are easily accessible in the event of an emergency

Yes. To help maintain a safe and comfortable swimming environment, all children in Stages 1 to 7 are required to wear a swim hat during lessons. We provide a complimentary swim hat when you first enrol, although you are welcome to supply your own if preferred.

When your child successfully completes a swimming stage, you will be notified and can move them to the next level through our Home Portal.

• Certificates are awarded for every stage completed.
• Receive a free Leisure Pool swim voucher when the corresponding stage badge is purchased.
• All children enrolled in our Swim School programme enjoy free Fitness Pool swimming during public swim sessions.

We love celebrating every achievement and helping your child progress confidently through their swimming journey.

Yes. Our on-site Paddy and Scotts coffee shop is a great place to relax before or after your lesson. We offer a wide selection of hot and cold drinks, including expertly crafted coffee, along with a variety of snacks and refreshments.

We look forward to welcoming you.

Our self-service Home Portal is available for customers enrolled in our Swimming Lessons programme.

Once you have set up your online account, you can:

• View the date and time of your next lesson.
• Monitor swimming progress and achievements.
• Move your child to the next stage once they have successfully completed their current level.

Our Advanced Aquatics Framework branches into 3 optional pathways. Once Stage 7 of the Learn-to-Swim framework is complete, your child can choose from the following: Rookie Lifeguard Classes, Swimming Challenge Awards, Competitive Swimming.

Survival and Rescue based. The RLSS UK’s Rookie Lifeguard pathway teaches children interchangeable skills that help build their confidence, promote teamwork, and foster leadership skills. Rookie Lifeguards develop the basic survival, rescue and lifesaving skills that will empower them to respond effectively in emergency situations. The Rookie Lifeguard pathway feeds nicely into the real-life RLSS Pool Lifeguarding Qualification, once the swimmer is 16+ years and ready to start a career in Aquatics. 55-minute classes.

Skill and Stamina based. Participants will be challenged to develop a wide range of skills and stamina to achieve the Awards, focusing on good aquatic skills and stamina. Stroke style for the Swim England Swimming Challenge Awards doesn’t have to comply with Swim England law, but strokes must be co-ordinated, smooth and efficient. 55-minute classes

Technique and competition based on Swim England Aquatic Law. Stages 8-10 of Competitive Swimming are focused on coaching a swimmer's speed, stamina, and technique. These classes cover endurance sets, sprints and the perfection of competitive starts/turns. This framework is suitable for swimmers who wish to join a Swim Club, compete in the future, or enjoy swimming as a form of challenging exercise. 55-minute classes.

Our Swim England qualified instructors recognise that all children develop in their own time. The average amount of time spent in any one stage is typically between 6-18 months. However, it is not uncommon for students to move through the stages faster or slower than this. Key factors which contribute to time spent in a stage can include: Aquaphobia, over-assessment (being moved up from the previous stage too soon), attendance, swimming background.

Please note: Swimming instructors on poolside cannot have discussions with customers whilst other children are in their care. If you are ever concerned about your child's progress, please request a phone-call to discuss potential barriers and solutions.