Yes. It is essential that you book your swimming lessons in advance, as spaces are limited and demand is high. We recommend securing your place as early as possible to avoid disappointment.

To view available lessons, manage your bookings and track your child's progress, please log in to HomePortal.

Please bring suitable swimwear for each lesson. For your comfort we recommend you bring a pair of goggles and a swim hat.

Don't forget to bring a towel and any toiletries you may need after your lesson.

Please use the Fitness Pool changing rooms for Adult lessons.

Our changing areas provide a range of individual and family cubicles within our communal changing facilities to help make your visit as comfortable as possible.

To help keep our facilities clean, please wear the blue shoe covers provided when entering the changing rooms with outdoor footwear. If you are attending with a young child, please use the designated nappy bins provided.

Please do not use the dry changing rooms for swimming lessons, as these areas are not designed for wet changing and are intended for use by other facility customers.

Thank you for helping us maintain a clean, safe and welcoming environment for all visitors.

This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.

If there are any changes to the amount, date or frequency of your Direct Debit Colchester City Council t/a Leisure World Colchester will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request Colchester City Council t/a Leisure World Colchester to collect a payment, confirmation of the amount and date will be given to you at the time of the request.

If an error is made in the payment of your Direct Debit, by Colchester City Council t/a Leisure World Colchester or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.

If you receive a refund you are not entitled to, you must pay it back when Colchester City Council t/a Leisure World Colchester asks you to.

You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.

Swimming lessons do not take place during scheduled holiday breaks. Details of upcoming breaks can be found on our Swim School Holiday Breaks page.

Swimming lesson Direct Debit payment plans have already been adjusted to reflect all scheduled holiday breaks throughout the year. Direct Debits are calculated based on the annual cost of 40 swimming lessons and are spread evenly across 12 monthly payments. This means that holiday breaks are automatically taken into account, helping to keep your monthly payments consistent throughout the year.

Your lessons will automatically resume following each scheduled holiday break.

Yes. Our on-site Paddy and Scotts coffee shop is a great place to relax before or after your lesson. We offer a wide selection of hot and cold drinks, including expertly crafted coffee, along with a variety of snacks and refreshments.

We look forward to welcoming you.

Our self-service Home Portal is available for customers enrolled in our Swimming Lessons programme.

Once you have set up your online account, you can:

• View the date and time of your next lesson.
• Monitor swimming progress and achievements.
• Move your child to the next stage once they have successfully completed their current level.