Select Page

Parking at Leisure World Colchester

Leisure World Car Park is FREE to customers when using facilities at Leisure World, Aqua Springs or Tenpin as long as you enter your vehicle registration number onto our system upon each visit.

You do not need to buy a ticket but you must ensure that you enter your vehicle registration on the iPads inside Leisure World / Aqua Springs / Tenpin at the beginning of each visit or risk receiving a financial penalty.

You have a 15 minute maximum grace period from when you park your car to when you must have entered your details onto the system. During school holidays and weekends the 15 minute grace period will be extended to allow for our queuing systems.

The parking system at Leisure World Colchester enables customers to validate their parking when visiting the centre, and non-centre users the opportunity to choose easy cash free payment options, including contactless, chip card, ApplePay, MiPermit online, text and phone; or coin.

Signs are displayed to advise drivers that the car park is Pay and Display and free to customers

The Leisure World Colchester car park payment system operates 24hrs a day, with a special reduced evening rate, 6pm to 6am of just £1 for non – centre users

Drivers wishing to pay by MiPermit are encouraged to complete the quick, free set-up of a secure account at home if they’re not already making use of the service. 

Information on all Colchester’s car parks, deals and hassle-free cashless payment is available at www.colchester.gov.uk/parking

Free cycle parking spaces are available at Leisure World Colchester.

Why have you made these changes?
  • To fall in line with other Colchester Borough Council car parks a pay and display system is being introduced at Leisure World.
  • The old barrier system was no longer fit for purpose and has broken beyond repair.
  • The new system means no queues or hold ups at car park barriers when trying to enter and exit the car park.
  • The new system means we can introduce more parking spaces.
  • The new system is very quick and easy and the time it will take you to register your vehicle number plate will be no longer than it took to stop at the barriers upon entrance and exit.
  • The new system means we can continue to offer FREE parking to our customers.
Does the system cover the whole of the car park?
  • Yes, this system applies to the entire car park at Leisure World and all types of bays including those which were previously in front of the two barrier systems.
  • We no longer have designated drop-off and pick-up bays.
  • We no longer have designated 6pm – 6am bays.
  • McDonald’s car park is not included and separate systems apply – see separate notices.
When does this apply?
  • The whole car park is a 24 hour chargeable car park – please see the tariff boards and pay and display machines for easy payment options.
  • You have a 15 minute maximum grace period from when you park your car to when you must have entered your details onto the system.
  • During School Holidays and Weekends the 15 minute grace period will be extended to allow for our queuing systems.
Do I need to enter my number plate details every time I visit?
  • Yes, this is a very quick and simple process using one of our iPads.
  • All customers of Leisure World, Aqua Springs and Tenpin, including members and those attending private hire / club sessions need to follow this new vehicle registration process on each visit.
  • This will give you 4 hours free parking whilst using our facilities at Leisure World and Tenpin.
  • The Aqua Springs iPad is set to allow 6 hours free parking to accommodate Spa Day customers.
I am a Lifestyles member why can’t you record my number plate details onto the system?
  • As a Council we are moving various customer facing services over to more efficient and cost effective self-service methods.
  • We have over 3,000 members and administering this number of vehicles together with all the amendments as customers change vehicles requires expensive resource time.
  • By having a system where each member enters their own details on each visit it means they know the correct details are entered for the vehicle they have travelled in.
How and when do I enter my number plate details?
  • You will need to use one of our iPads to enter your vehicle number plate details once you have booked, paid or checked-in for your activity.
  • This must be done before your activity and not on your way out.
Where are the iPads located?
  • We have 4 iPads in the Welcome Zone located to the right after you go through our gates and turnstiles.
  • We have an iPad located in the Teaching Pool spectator lounge.
  • We have an iPad at Aqua Springs reception
  • There is an iPad in Tenpin reception.
I bring my children to Swimming Lessons what do I need to do?
  • Ideally you will enter your details onto the iPads in the Welcome Zone as you walk through however, if you are in a rush to get your children to lessons, you can enter your details into the iPad in the Teaching Pool spectator lounge.
  • You have a 15 minute maximum grace period from when you park your car to when you must have entered your details onto the system.
I drop my children to Kids Camp / Activity Sessions / Clubs what do I need to do?
  • You have a 15 minute maximum grace period from when you park your car to when you leave the car park to allow for drop-off and pick-ups.
  • If you need to stay longer than 15 minutes you must enter your details onto one of the iPads.
I come to Charter Hall Events what do I need to do?
  • If you purchase tickets for an event through the Mercury Theatre you will be offered the option to add a parking permit. This permit does not guarantee a space, but if you do park at Leisure World at the time of the Event you can display the ticket that has been issued to you.
  • If you do not purchase tickets via the Mercury Theatre you will need to pay for parking using the Pay & Display ticket machines or via MiPermit – instructions can be found on ticket machines.
I have tickets for a Charter Hall Event but I haven’t got a parking permit what do I do?
  • If you did not purchase a pre-paid parking ticket when you purchased your tickets you will need to pay for parking using the Pay & Display ticket machines or via MiPermit – instructions can be found on ticket machines.
If I enter my registration number wrongly what will happen?
  • You must ensure that when you add your registration number you are checking that it is correct before taking part in your activity.
  • If you think you made a mistake as you entered your details, please enter them again to ensure we have the correct details on our system.
  • Penalties will be issued for any vehicles parked that are not registered.
I am a disabled customer what do I do?
  • As long as you can display your blue badge and your clock you can park in any bay for 3 hours free parking.
  • If you wish to park for longer you will need to register your vehicle within one of the centres.
I have a motorbike or scooter what do I need to do?
  • As long as you park correctly in one of the designated areas for motorcycles you will not need to enter your vehicle details.
  • If you park in a parking bay not designated for a motorcycle you will need to register your vehicle within one of the centres or pay for your parking if not a customer.
I only come to the Outside Pitch at Leisure World what do I do?
  • The same procedures apply to all of our customers.
  • If you don’t want to come into the building you will need to pay for your parking – please see the tariff boards and pay and display machines for easy payment options.
I only park after 6pm what do I do?
  • If you are a customer parking after 6pm you can park for free if you follow the new procedure. If you don’t want to come into the building the charge is just £1 – please see the tariff boards and pay and display machines for easy payment options.
  • If you are not a customer you will need to pay for your parking.
  • When the centres are closed parking charges apply and you will have to pay the relevant parking fee – please see the tariff boards and pay and display machines for easy payment options.
What if I am not visiting one of the centres?
  • You will need to pay for your parking – please see the tariff boards and pay and display machines for easy payment options.
What do buses and coaches need to do?
  • Buses and coaches transporting groups of our customers such as for School Swimming and which park in a designated Bus Stop area will not be required to register their vehicle or pay to park.
What do delivery vehicles need to do?
  • Delivery Vehicles will not be required to register their vehicle or pay to park whilst making deliveries to Leisure World, Aqua Springs or Tenpin.
What if I want to stay in the car park after my visit to one of the centres?
  • If you wish to go into town or perhaps visit the park you can pay to extend your stay – please see the tariff boards and pay and display machines for easy payment options.
I come to parkrun what do I need to do?
  • Before your run, in order to receive discounted parking, you must come into the Leisure World Welcome Zone and show your parkrun barcode and purchase a £1 ticket – this will enable you to go through our turnstiles where you will be able to register your vehicle for 4 hours parking.
Is a parking space guaranteed?
  • No, we are a very busy centre and at peak times the car park does get full, however, the new system means we will have more available parking spaces.
Who is enforcing this car park?
  • The Car Park is owned and enforced by Colchester Borough Council and is covered by the current Parking Order.
What do I do if I receive a penalty notice?
  • Full instructions of what you need to do are included on the penalty notice.

We’re investing £1.5 million in Leisure World Colchester over the next year to truly transform our facilities and give you even more ways to achieve your fitness goals.

There’s never been a better time for the whole family to enjoy Leisure World Colchester! Check out our great value membership packages (no contract & no induction fee).

Book on the go...

With our award winning app, download today.

Leisure World